The Riverside Hotel

Gary
01-01-1970 02:33

Disappointing. . .

Sukhee
01-01-1970 02:33

Passable. . .

rynzeski
01-01-1970 02:00

Not a pleasant stay. Need to renovate the place is too dated. Also concierge feels not helpful, when we checked in they did not bother to show us where is the lift to get to the rooms as it is not that obvious from the reception area. Cannot recommend the hotel and will not consider next time I am around Gangnam area and looking for a place to stay.. .

Svetlana
01-01-1970 02:33

Very good. . .

Baatartsogt
01-01-1970 02:33

Don’t stay. Bad facility. Mold smell as soon as you enter. Everything was poor condition. There was noting to like.

Yahya
01-01-1970 02:33

Disappointing. One of the worst hotels ever, it does not even deserve one star, and I will not repeat the reservation in the future. By God, if I were in a hostel, it would be much better than this poor hotel. Unfortunately, I did not like many of them..

H8005ORdanielo
01-01-1970 02:00

-------> NO WIFI INTERNET SERVICE. Sorry I hate to do this, but working for a hotel myself for 21 years as front desk and management, this is the only way it will get fixed is if you put a comment on TripAdvisor for the owners to wake up. -------> NO INTERNET SERVICES!!!!!! This is the truth. I stayed there for four nights. I'm sure some rooms have it but I've tried a couple rooms they've moved me to and it just went dead. Here's a tip. If you can't get service go to the 12th floor by 1218 it is strong or the lobby. Anywhere else and trust me I've walked all over the hotel you get dead zones. It's creepy that I had to sit on the floor outside peoples rooms constantly to get service. I hate to write a review but I have to let everyone know before they book. I've been in 37 countries in less than 2 years so I spend all my time in hotels this is by far the worst internet service I've ever experienced and I've stayed out in the jungle in the middle of nowhere and had way better service. The rooms are fine but dated and need repair. It's obviously been a soft renovation. Meaning they made it look good on the outside of the hotel and the lobby but when you get to the rooms it's the "bait and switch" meaning it's old and dirty and falling apart. This is probably why the internet is not working as it's older cables in the wall that are not connecting due to corrosion. Management will most likely write back to this review saying that they fixed the problem just to save their buns...but trust me I worked for 4 hotels for 21 years and this is common practice so they can get customers to keep coming back by saying they fixed the problem. Need to tear out the old system and put in a new wireless system completely. This cost money and by the looks of the inside of the rooms...this will not happen. There's no excuse for the year we live in. It all has to come down to cheap owners. Sorry about the review...I hate to do this... You're pretty much just sitting in a box with nothing to do when there's no internet. You can't even look up tourist information or any information whatsoever if you're trying to get around the city or get work done this is not the hotel for you. The staff on the other hand are amazing and very helpful. I feel bad for them having to pretend like it's a new problem when you make a complaint. I've been there before...trust me from experience. Once again I apologize. Hopefully this helps get it fixed. Sincerely,. .

Helen
01-01-1970 02:33

Everyone was very nice. The location. Need a facelift.

Ruby
01-01-1970 02:33

Not bad. Once is enough. Doesn't need to go back again. Comfy bed. No coffee(usually hotel prepared instant coffee in the room) no Microwave in a room (when we needed it should go down ground floor) poor condition of elevator(looks like too old or constructing elevator) swimming pool is not allowed infant.(we booked a hotel for going swimming pool).

주영
01-01-1970 02:33

Very good. Location and value were excellent. Inside the room was old.